Effective Date: 8/1/2025
The Sweat Sanctuary (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients and visitors. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard the personal information you provide when using our website or services. It is designed to comply with applicable state and federal privacy laws, including the South Carolina Data Breach Notification Act and relevant federal regulations.
By using our website or services, you agree to the collection and use of information in accordance with this Policy.
We reserve the right to update this Policy at any time. If significant changes are made, we will notify you via email or post a notice on our website. Your continued use of our website or services following any changes signifies your acceptance of the updated terms.
1. Information We Collect
We collect both personal and non-personal information, including:
Personal Information: Name, email address, phone number, billing information, and any other data you voluntarily provide through class sign-ups, memberships, or event registrations.
Automatically Collected Information: Cookies, IP addresses, browsing behavior, and server logs to enhance website functionality and user experience.
Demographic Information: Age, gender, and other information you may optionally provide in surveys, promotions, or event sign-ups.
2. Use of Information
We collect and use your information for the following purposes:
To provide the services you request, such as booking classes, managing memberships, or processing product purchases.
To communicate with you about services, promotions, updates, and important changes (only with your consent).
To analyze usage trends and improve the functionality and effectiveness of our website.
To create marketing content based on studio experiences, which may include class photographs or videos.
By attending our classes, you acknowledge and agree that we may film or photograph your participation for use on our website, social media platforms, and promotional materials. If you prefer not to be included, please notify us in advance.
3. Sharing of Information
We do not sell, rent, or lease your personal information. We may share your data in the following cases:
Service Providers: With third-party vendors who assist in providing our services (e.g., payment processors, email platforms, scheduling tools).
Legal Requirements: To comply with legal obligations or respond to lawful requests.
Safety and Rights: When necessary to protect the rights, property, or safety of The Sweat Sanctuary, our clients, or others.
SMS consent is not shared with third parties or affiliates. Your mobile number and SMS opt-in preferences will only be used for communications directly from The Sweat Sanctuary and will not be sold or disclosed for marketing purposes.
4. Security
We take reasonable administrative, technical, and physical precautions to safeguard your personal information. Sensitive information such as billing details is encrypted and securely transmitted.
5. Your Rights
You have the right to:
Access or correct your personal information.
Request deletion of your personal data, subject to legal obligations.
Opt out of marketing or promotional communications at any time.
To exercise these rights, please contact us using the information below.
6. Changes to This Policy
We may update this Privacy Policy periodically. Any major updates will be communicated via email, and the latest version will always be available on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
The Sweat Sanctuary
Email: info@sweatcharleston.com
Website: https://www.sweatcharleston.com
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Sweat Sanctuary. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at www.sweatcharleston.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.